Escrow for a chain that doesn't take chargebacks.
On-chain transfers are final. There is no bank to call, no card issuer to reverse the charge. TrustHoldEscrow is a neutral third party that holds funds until both sides of a deal are satisfied — so both sides can transact with someone they don't yet trust.
Security practices
Every claim maps to a concrete implementation detail, not a marketing slogan.
Segregated deposit wallets
Each supported asset has a dedicated platform deposit address monitored by our operations team, with reconciliation by unique per-transaction memo.
2FA for release actions
TOTP can be required for release and refund actions and for high-value transactions above a configurable threshold.
Immutable audit trail
Every state change writes a timestamped event with the acting party. Both counterparties see the same history.
Neutral dispute review
Disputes are reviewed by trained support with resolution options: buyer, seller, or 50/50 split.
What TrustHoldEscrow is not
- — Not a bank. We don't offer accounts, interest, or lending.
- — Not an exchange. We don't quote spreads or convert your crypto to fiat.
- — Not an insurance product. We reduce counterparty risk, not market risk.
- — Not a substitute for legal contracts on high-value deals — pair us with one.